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F.A.Q.

What is the delivery time for orders within Baltic?
Our delivery time within Baltic is 1-2 business days. Please note that our handling time is 0-1 business day, so your order will be processed and dispatched promptly.
What is the delivery time for orders within Baltic?
Our delivery time within Baltic is 1-2 business days. Please note that our handling time is 0-1 business day, so your order will be processed and dispatched promptly.
How can I track my order after it has been dispatched?
Once your order is dispatched, you will receive a carrier tracking link via email. You can use this link to track the status of your shipment until it reaches your doorstep.
What payment methods do you accept?
We accept payments via credit/debit cards, bank transfers, and the ESTO nomaksa option, providing you with flexibility and convenience when completing your purchase.
How does the ESTO nomaksa option work?
The ESTO nomaksa option allows you to pay for your purchase in installments. Simply choose this option at checkout, and you’ll be guided through the process to set up your payment plan.
When will my order be processed after payment?
Your order will be processed as soon as we receive your payment. This applies to all payment methods, including credit/debit cards, bank transfers, and ESTO nomaksa.
What is your return policy?
We accept returns within 14 days after delivery. If you’re not satisfied with your purchase, you can return it for a refund or exchange within this timeframe.
How do I return a damaged product?
To return a damaged product, it must be in its original box with all of our original shipping labels attached. Please ensure the item is securely packaged before sending it back to us.
How can I get a full refund for my return?
To receive a full refund, the item must include all its parts and be returned in the original box. If any parts are missing or the original packaging is not included, the refund may be partial.
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